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Bill Smith Repair Service Department: committed to customer
satisfaction
Southwest
Floridas largest company owned repair service department provides
the best possible repair service in the industry, without
exception.
This includes SAME DAY OR NEXT
DAY APPLIANCE REPAIR SERVICE in all repair service areas.*
*Applies Monday through Friday (excluding holidays) except
on some barrier islands.
We hope you never need to contact us after your purchase,
but if you do, place a single call and leave the rest to us!
To schedule in-home repair service
To contact repair service please call:
Lee County 239-334-1121
Outlying areas Toll-free
1-888-BILLSMITH
(1-888-245-5764)
Our objective is to address your repair service needs as quickly as
possible. To Expedite your call for repair service please have the following information
available:
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Brand and type of product requiring repair service
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Approximate age of product
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Specific failure information
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Brief directions to your home
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Additional contact information for yourself or
representative
When you call our repair service department a live operator will
greet you. You will be transferred to a friendly customer
repair service representative who will discuss and document the
problem you are experiencing. If no solution is found by the
customer repair service representative, a trained,
factory-authorized technician will be scheduled to come to
your home to diagnose the problem. Some problems may be
resolved on this diagnostic visit; others may require parts
to be ordered and a second trip by your technician to return
your product to working condition.
Regardless,
we will work quickly and efficiently to resolve your
problem. |
