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We
want you to be satisfied with your purchases from Bill
Smith.
If you are not
satisfied with your retail purchase (builder and special
order excluded), you may return it within 30 days of
purchase for a full refund of the purchase price or a full
credit of the purchase price towards another purchase if
the product is still in like-new condition, with all manuals
and accessories.
Special order
items, items not in like-new condition or items not complete
which are approved for return are subject to a restocking
fee. Delivery, installation and removal charges are
non-refundable. You are responsible for returning the
product to the purchase location.
If
Bill Smith, Inc. is requested to pick up your purchase in
lieu of you returning it to the purchase location, a pick-up
fee will be charged. All refunds, with the exception of
credit card purchases, will be mailed from our business
office within 10 business days.
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