6 Locations Serving Southwest Florida View Our Current Ad

Customer Support

Price Match Guarantee

We sell for less!

All appliances and home electronics we sell are backed by our low price guarantee. If you find the same model for less within 10 days after delivery, at a local full service competitor stocking the same model, new in original box, we’ll refund the difference.*

Bill Smith Credit Card

Stop by one of our six locations and browse through our large selection of appliances and electronics. While you are there take the opportunity to complete a Bill Smith credit card application. Often approval is complete in minutes.

With a Bill Smith Credit Card you will not only be able to take advantage of our low prices on the largest selection of appliances and electronics in Southwest Florida, you will also be able to instantly take advantage of our many special Deferred Payment Offers.

Credit Card and Check Acceptance Policy

Help us prevent identity fraud.

When purchasing by credit card, you will be asked to provide a valid driver’s license for identity verification. When purchasing by check, you will be asked to provide a valid driver’s license and a valid credit card for identity verification. Thank you for your cooperation.

We accept:

Rain Check Policy

If we are temporarily out of an advertised item, we will gladly offer a “rain check”. Furthermore, if that item is not available within two weeks, a model and brand of equal or better value will be substituted at the same price. You must place your order during the promotion and a 10% deposit must be given. Rain checks are not available on one-of-a-kind, “AS-IS” or clearance items.

*Our low price guarantee does not apply to internet quotes, companies in bankruptcy, outlet stores, warehouse-type reduced-service companies, early bird specials, limited time offers, limited quantity items or when our price includes special financing or other offers not included in other stores’ price. Even if we advertise the same model for less, excluding manufacturer’s special offers or rebates, we’ll refund the difference.


Ask your Sales Consultant for details or call 1-888-BILL-SMITH (1-888-245-5764)

Protection Plans

Even the best products may need repairs from time to time. Give yourself the peace of mind you deserve with a Buyer Protection Plan from Bill Smith, Inc.

  • Toll-Free 800 Number
  • 24-Hour Customer Service
  • Repair or Replace Promise
  • Nationwide Service Network
  • Worldwide Service Option
  • Surge Protection
  • “No Lemon” Guarantee
  • Remote Control Coverage
  • Renewable
  • Transferable
  • No Deductibles
  • No Hidden Charges
  • In-Home Service Where Available (on eligible products)