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Services - GE Appliances

Service & Parts

Southwest Florida’s largest company owned repair service department provides the best possible repair service in the industry, without exception.

For Appliance Parts please call 1-888-229-3862 or visit billsmithinc.partstoday.com

Our objective is to address your repair service needs as quickly as possible. When you call our repair service department a live operator will greet you. You will be transferred to a friendly customer repair service representative who will discuss and document the problem you are experiencing. If no solution is found by the customer repair service representative, a trained, factory-authorized technician will be scheduled to come to your home to diagnose the problem. Some problems may be resolved on this diagnostic visit; others may require parts to be ordered and a second trip by your technician to return your product to working condition. Regardless, we will work quickly and efficiently to resolve your problem.

To schedule in-home repair service call us at:

Lee County: (239) 334-1121

Outlying Areas Toll-Free: 1-888-BILL-SMITH (1-888-245-5764)

Service Hours of Operation:

Monday – Friday: 8:00 AM – 5:00 PM

To expedite your call for repair service, please have the following information available:

  • Brand and type of product requiring repair service
  • Approximate age of product
  • Specific failure information
  • Brief directions to your home
  • Additional contact information for yourself or representative